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Publikuar:
sht 11 2025
07:04
sht 11
Technician Assignment Group (TAG) Agent
TAG Agent
About Barrister Global Services Network
Barrister Global Services Network is one of the largest woman-owned IT service providers in the United States, with a proven track record of delivering innovative, cost-effective, and reliable technology support services. With over 40 years of experience and a nationwide network of technicians, Barrister partners with global enterprises to provide end-to-end IT solutions.
Now, Barrister is expanding in Durrës | Prishtina | Ferizaj and is hiring motivated individuals who want to grow their career in the IT services industry.
Position: Technician Assignment Group (TAG) Agent
As a TAG Agent, you will play a key role in ensuring smooth coordination between clients and technicians. This role is ideal for individuals with strong English communication skills, organizational abilities, and a proactive mindset.
Key Responsibilities
Receive and process technician assignment requests from clients
Assign and schedule technicians according to availability and customer needs
Update the internal system with accurate and timely data
Communicate clearly with both clients and technicians to ensure quick issue resolution
Monitor service requests to guarantee SLA compliance and customer satisfaction
Requirements
English proficiency (B2–C2 level)
Strong organizational and time-management skills
Ability to multitask in a fast-paced environment
Problem-solving mindset and adaptability
No prior experience required – full training provided
What We Offer
A professional, dynamic, and supportive work environment
Full training and opportunities for career growth
Fixed shifts: Monday – Friday, 15:00 – 00:00
The chance to build a career with an international IT services company
📩 Apply today by sending your CV to emalaj@barrister.com
📞 For more information, contact us at +355 67695 6556
#Hiring #CareerOpportunity #TAGAgent #TechSupport #DurresJobs #JoinOurTeam #BarristerCareers
About Barrister Global Services Network
Barrister Global Services Network is one of the largest woman-owned IT service providers in the United States, with a proven track record of delivering innovative, cost-effective, and reliable technology support services. With over 40 years of experience and a nationwide network of technicians, Barrister partners with global enterprises to provide end-to-end IT solutions.
Now, Barrister is expanding in Durrës | Prishtina | Ferizaj and is hiring motivated individuals who want to grow their career in the IT services industry.
Position: Technician Assignment Group (TAG) Agent
As a TAG Agent, you will play a key role in ensuring smooth coordination between clients and technicians. This role is ideal for individuals with strong English communication skills, organizational abilities, and a proactive mindset.
Key Responsibilities
Receive and process technician assignment requests from clients
Assign and schedule technicians according to availability and customer needs
Update the internal system with accurate and timely data
Communicate clearly with both clients and technicians to ensure quick issue resolution
Monitor service requests to guarantee SLA compliance and customer satisfaction
Requirements
English proficiency (B2–C2 level)
Strong organizational and time-management skills
Ability to multitask in a fast-paced environment
Problem-solving mindset and adaptability
No prior experience required – full training provided
What We Offer
A professional, dynamic, and supportive work environment
Full training and opportunities for career growth
Fixed shifts: Monday – Friday, 15:00 – 00:00
The chance to build a career with an international IT services company
📩 Apply today by sending your CV to emalaj@barrister.com
📞 For more information, contact us at +355 67695 6556
#Hiring #CareerOpportunity #TAGAgent #TechSupport #DurresJobs #JoinOurTeam #BarristerCareers
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