Publikuar: dhj 10 2021 05:04

Admin / customer service assistant

EUR

Publikuar: dhj 10 05:04

Shikime: 1

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Sektori:Marketing dhe media Lloji i njoftimit:Ofrohet punë Njoftim nga: Person fizik Komuna:Tiranë

Composed of a family of companies, we at Sada-Platts Group focus on the maintenance and development of residential and commercial properties in the UK.
We are in the process of opening an office in Albania, which will handle all B2C inbound enquiries and associated administration. Therefore, we’re looking for an experienced customer service and administrative assistant to join our team in Albania and help us with the daily operations of the company. You will report in-person to our office manager in Albania, and virtually to our team based in the UK.
As we are a small company, there is plenty of opportunity for personal development and growth within the company.
Key skills:
Great multi-tasker
Flexible person who is not afraid to learn new things
Reliable and organised
Highly proficient in written and spoken English
Cultural understanding of customer service in the UK
Minimum 2 years experience in a customer service role
Experience using monday.com and Xero is preferred but not required
Tech-savvy, able to pick things up quickly
Day-to-day responsibilities:
Answering inbound calls
Answering emails
Booking in tradesmen for jobs
Following up with field operatives
Creating invoices and tracking them
Liaising with UK team to communicate any issues & updates
Chasing clients
Sending quotes
Helping the UK team with any administrative tasks
Salary
€450 per month
Candidate must have some flexibility with their working hours.
If this role sounds like it could be a good fit for you, please email your CV/resume to:
recruitment@handy-express.co.uk